The 4 Biggest Barriers to Adopting AP/AR Software and How to Solve Them

Switching to or adopting new AP/AR software can be transformative for businesses, offering improved efficiency, enhanced cash flow management, and reduced human error. Yet many businesses hesitate to make the change due to perceived barriers. Below, we explore the four biggest obstacles businesses face when adopting AP/AR software and provide actionable solutions to overcome them, highlighting how Centime addresses these challenges to ensure a seamless transition.

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1. Cost: The Perceived Expense of Switching

The Challenge:

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One of the most common objections to switching to or adopting new AP/AR software is the upfront cost. Businesses fear not only the subscription fees but also the hidden costs of implementation, training, and potential disruptions to operations.

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A report by PYMNTS.com found that 36% of small to mid-sized businesses (SMBs) identified cost and complexity as primary barriers to automating their AP/AR processes.

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The Solution:

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While the initial investment can seem steep, it’s essential to consider the long-term ROI. Modern AP/AR software solutions often pay for themselves by automating manual tasks, reducing errors, and optimizing cash flow.

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To minimize costs:

Look for software that offers transparent pricing with no hidden fees.
Prioritize solutions that include features like cash flow forecasting and payment automation to maximize financial returns.
Choose platforms that allow you to integrate existing workflows, minimizing disruption and additional expenses.

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How Centime Solves This:

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Centime offers a comprehensive feature set at a highly competitive cost, providing value that’s unmatched in the market. With Centime, you can turn AP into a profit center through features like turning AP into a profit center by leveraging unused funds. This added benefit not only offsets the cost of automation but also boosts working capital without requiring additional investments.

2. Resources: Lack of IT and Financial Team Bandwidth

The Challenge:

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Switching to or adopting new software often requires significant input from IT and finance teams. Many businesses simply don’t have the bandwidth to dedicate to a complex implementation process.

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A study highlighted that 12% of executives expressed concerns over talent and technological gaps when considering the adoption of new technologies like AR.

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The Solution:

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Opt for a provider that handles the heavy lifting for you. Solutions with streamlined onboarding processes, robust customer support, and minimal IT requirements can dramatically reduce the strain on internal teams.

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Key considerations include:

Choosing software with out-of-the-box integrations for your existing systems.
Partnering with providers that offer dedicated implementation support.
Ensuring the platform is cloud-based, reducing the need for on-premises hardware or ongoing IT intervention.

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How Centime Solves This:

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Centime takes care of all the heavy lifting, requiring no IT resources from your side. Our team ensures a smooth transition with go-live timelines as short as 7-21 business days. This includes connecting your general ledger on day one and providing end-to-end support throughout the process.

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3. Implementation Time: The Fear of Disrupting Operations

The Challenge:

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Many businesses worry that switching to or implementing new AP/AR software will take months and disrupt daily operations. Delayed implementations can also lead to extended costs and frustration.

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Gartner predicts that by 2027, more than 70% of recently implemented ERP initiatives will fail to fully meet their original business goals, highlighting the challenges organizations face with large-scale IT implementations.

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The Solution:

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Choose providers with proven implementation timelines and robust project management capabilities. A clear and structured onboarding process can significantly reduce the time and effort required to get up and running.

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Tips for reducing implementation time:

Select software with pre-configured templates and guided setup.
Confirm that the vendor provides a dedicated project manager for onboarding.
Leverage platforms with real-time integrations to avoid manual data migration delays.

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How Centime Solves This:

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Centime’s implementation process is designed for speed and efficiency. Businesses can go live within 7-21 business days, ensuring minimal disruption. Our step-by-step onboarding process and dedicated support team ensure that your systems are up and running quickly, with minimal involvement from your staff.

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4. Re-Training: The Learning Curve for Teams

The Challenge:

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Training employees on a new platform after switching can be time-consuming and intimidating. Many teams fear the productivity dip that often accompanies learning unfamiliar software. Training employees on new technology can feel overwhelming, with studies indicating that effective user training is crucial for successful adoption.

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The Solution:

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Modern software solutions prioritize user-friendly designs and extensive training resources to ease the transition. When evaluating providers, look for:

Unlimited training and support for both administrators and end-users.
Platforms with an intuitive interface that minimizes the learning curve.
Ongoing access to learning materials, such as video tutorials and FAQs.

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How Centime Solves This:

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Centime offers unlimited training and support for both administrators and end-users. Our intuitive platform is designed with ease of use in mind, reducing the learning curve and ensuring your team can hit the ground running. Whether it’s live training sessions or on-demand resources, we’re here to ensure your success every step of the way.

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Conclusion

Switching to a new AP/AR software doesn’t have to be an uphill battle. By addressing the common barriers of cost, resources, implementation time, and re-training, businesses can unlock the full potential of financial automation and efficiency.

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At Centime, we’re committed to making the transition as smooth and rewarding as possible. With transparent pricing, streamlined onboarding, and robust support, we ensure you get the benefits of automation without the headaches of switching.

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Ready to overcome the barriers to better AP/AR? Book a demo today and see how Centime can transform your financial operations.

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**Deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through ICS satisfies any restrictions on its deposits. A list identifying IntraFi network banks appears at https://www.intrafi.com/network-banks. The depositor may exclude banks from eligibility to receive its funds. IntraFi and ICS are registered service marks, and IntraFi Cash Service is a service mark, of IntraFi Network LLC.

^††3.0% Annual Percentage Yield (APY) as of 01/07/25. Deposit rate may adjust to current market rate and may change daily. Fees may reduce earnings.

*Centime is not a bank and is not authorized by any federal or state agency to engage directly in core banking activities.
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*All banking products and services available through Centime are provided by FNBO and are governed by the applicable agreements and related disclosures provided to you by FNBO. Member FDIC.
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‍*While Centime facilitates traditional banking activities (such as the acceptance of deposits or extensions of credit), these services are actually provided by our banking partner, FNBO.
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*Centime may provide support services to FNBO, as permitted by applicable law, to facilitate the delivery of its bank products and services.

**Deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through ICS satisfies any restrictions on its deposits. A list identifying IntraFi network bank

The 4 Biggest Barriers to Adopting AP/AR Software and How to Solve Them

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