AR Customer Payment Portal

Drive Faster Electronic Payments and Collaboration

Centime’s Customer Portal streamlines invoice management and payment processes, empowering you to accelerate payments, reduce days sales outstanding, and increase electronic payments. Enhance collaboration and customer satisfaction with simplified billing management designed for efficiency and convenience.

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"What stood out to us was the compliant surcharging functionality, integration into NetSuite UI, SuiteApp download and 7-21 day implementation timeline, and tokenized customer portal to make it easy to get our customers access, at a competitive price point.”

Ashley Mackey, Sanara MedTech
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Centralized Billing
Autopay
Automated Payment Reminders
Secure Payment Information Storage
Early Payment Discounts

Centralize your
billing system

Experience simplicity with our centralized billing portal, which allows your customers to see all their due payments in one place. Say goodbye to tedious back-and-forth communications. This feature ensures your customer always know what they owe and the payment methods available, encouraging prompt and effortless payments.

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Boost your revenue

with Autopay

Experience a revolution in accounts receivable management with Centime’s Autopay feature, which automates invoice payments to guarantee steady cash flow. Our intuitive customer portal empowers your clients to customize their payment options, effectively putting an end to overdue payments. Plus, we offer enticing incentives for converting more customers to Autopay—enjoy reduced costs as your adoption rates increase compared to traditional invoicing terms.

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Automate payment reminders

Enhance customer convenience with direct payment links included in every reminder email. This seamless integration directs customers to pay outstanding invoices through our intuitive B2B self-service billing portal, simplifying the payment process and reducing the time to clear dues.

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Securely store

payment information

With security as our priority, the Centime Customer Portal provides a safe environment to store sensitive payment information like credit card and ACH details. This not only safeguards your data but also streamlines future transactions, making recurring payments hassle-free.

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Encourage early payments with early pay discounts

Our portal automatically applies discounts based on invoice terms and promptly removes them when the eligibility period ends, eliminating the need for manual adjustments and oversight.

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Customer Portal FAQs

What is Centime’s Customer Portal, and how does it improve the collections process?
Can customers view, download, and pay invoices directly through the portal?
How does the portal improve customer payment experience and reduce follow-ups?
How does Centime’s Customer Portal streamline the collections process and enhance the customer payment experience?
Can customers set up automated payments or recurring billing through the portal?
Does the portal provide real-time updates on invoice and payment statuses?
How does the customer portal integrate with my ERP and accounting software?
Can I customize the portal with my company’s branding?

What is Centime’s Customer Portal, and how does it improve the collections process?

Centime’s Customer Portal is a self-service platform where customers can view, download, and pay invoices without needing manual assistance from AR teams. This speeds up payments and reduces back-and-forth communication.

Can customers view, download, and pay invoices directly through the portal?

Yes, customers can log in, view open invoices, download copies, view and apply credits, and make payments via ACH, credit card, or other available methods. Users can also easily view PO number, contact AR or account managers.

How does the portal improve customer payment experience and reduce follow-ups?

Customers gain real-time access to their invoices and payments, reducing the need for manual AR follow-ups and improving the overall payment experience.

How does Centime’s Customer Portal streamline the collections process and enhance the customer payment experience?

Centime’s Customer Portal is a self-service platform that enables customers to view, download, and pay invoices in real time via ACH, credit card, or entirely with credits. Customers can also access both open and paid invoices, ensuring full visibility into their payment history. The portal is customizable, allowing you to include any critical information such as PO numbers, additional contacts (account managers, customer support, sales, etc.), and easily visible check mailing addresses. By providing instant visibility into invoices and payments, the portal accelerates collections, minimizes back-and-forth communication, and improves the overall payment experience.

Can customers set up automated payments or recurring billing through the portal?

Yes, at any time customers can enable autopay directly from the Customer portal. Customers can choose to automate payment on the invoice creation date, the last day of the early pay window or on the due date. By enrolling in autopay, they ensure their payments are processed automatically on schedule—reducing late payments, simplifying financial management, and enhancing the overall customer experience. This seamless self-service option helps maintain consistent cash flow and streamlines your collections process.

Does the portal provide real-time updates on invoice and payment statuses?

Yes, customers can track invoice statuses in real time, including:
1. Invoice due dates
2. Payment status (pending, completed, overdue)
3. Any payment confirmations or receipts

How does the customer portal integrate with my ERP and accounting software?

Centime’s portal syncs with NetSuite, Sage Intacct, and QuickBooks Online and QuickBooks Desktop, ensuring invoice data is automatically updated in your accounting system.

Can I customize the portal with my company’s branding?

Yes, businesses can add their logo and name to the portal for a professional customer experience.
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*Centime is a financial technology company, not a bank. 

*All banking products and solutions are provided by FNBO.  Member FDIC.
†Subject to credit approval and minimum spend requirements on Centime Credit Card.
**Deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through ICS satisfies any restrictions on its deposits. A list identifying IntraFi network banks appears at https://www.intrafi.com/network-banks. The depositor may exclude banks from eligibility to receive its funds. IntraFi and ICS are registered service marks, and IntraFi Cash Service is a service mark, of IntraFi Network LLC.

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