Surcharge Management

Surcharge Management with Centime

Managing surcharges in accounts receivable (AR) has never been easier. Centime’s surcharge management tools seamlessly integrate with your existing workflows, allowing you to handle surcharges at both the global and customer levels with full compliance.

Say goodbye to complex reconciliations and hello to automation that saves time and ensures accuracy.

“What stood out to us was the compliant surcharging functionality, integration into NetSuite UI, SuiteApp download and 7-21 day implementation timeline, and tokenized customer portal to make it easy to get our customers access, at a competitive price point.”

Ashley Mackey, Sanara MedTech

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Automated Surcharge Posting

Automated Surcharge Posting

Centime automatically applies surcharges to the appropriate GL accounts, eliminating manual entry and reducing the risk of errors. Whether processing individual invoices or handling bulk payments, we ensure your books stay balanced.

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Customer-Level Customization

Tailor surcharge policies to fit your customers’ needs. With Centime, you can set rules at the customer level, offering flexibility and transparency while maintaining compliance.

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Seamless Reconciliation

Centime’s automation ensures that all payments, including surcharges, align with your general ledger in real time. Bank memos are enriched with customer and invoice details, simplifying reconciliation to the point of ease.

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Compliant and Transparent

Navigating surcharge compliance is complex, but Centime makes it simple. Our platform automatically removes the surcharge for clients in states where it is prohibited, reducing risk while providing clarity for both you and your customers.

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Why Choose Centime for Surcharge Management?

Cost-Effective: Other software charges over $13k annually just for surcharge management alone. Centime delivers this and more, at a fraction of the cost.

Integrated AR Automation: Surcharge management is just one part of our comprehensive AR automation solution, including cash application, collections, and customer portals.

User-Friendly: Our intuitive interface lets you set up and manage surcharges without needing a financial wizard.

Surcharge Management FAQs

What is surcharge management, and why is it important for AR?

Surcharge management allows businesses to pass credit card processing fees to customers where permitted, ensuring they recover transaction costs while maintaining flexibility in payment methods.

Can Centime automatically apply surcharges for credit card transactions?

Yes, Centime can automatically calculate and apply surcharges based on the payment method, customers location (in compliance with state regulations), and due date.

How does Centime ensure surcharge compliance with state and federal regulations?

Centime continuously monitors regulatory changes and updates its processes accordingly, while robust audit trails and detailed reporting provide full transparency and accountability. This comprehensive approach guarantees that every surcharge applied is compliant with applicable laws. For more details, please refer to our Credit Card Surcharges documentation.

Can I set different surcharge rates for different payment methods or customer types?

Yes, you can set different surcharge rates by customizing your credit card payment settings. The system allows you to apply a global surcharge (up to 2.9%) and also override these settings for individual customer profiles, letting you tailor rates to different customer types. For other payment methods like ACH, different options such as discounts are available, ensuring your payment setup works best for your business needs.

Can customers choose alternative payment methods to avoid surcharges?

Yes, customers can opt for ACH or check payments to avoid credit card surcharges.

Can I customize surcharge rules based on transaction amounts or industries?

Yes, you can customize surcharge rules based on transaction amounts. In the Credit Card Preferences, you can set thresholds—specifying whether surcharges apply to invoices above or below a certain dollar value—which can be configured globally or per customer. You can also set timing limitations including a surcharge before or after the due date.

How does Centime ensure transparency in surcharge fees without impacting customer relationships?

Centime ensures transparency by clearly displaying surcharge fees at the point of payment. Additionally, customer-level preferences let you honor specific agreements. We recommend communicating surcharge details upfront—before customers enter the portal—to maintain trust and positive relationships.

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*Centime is a financial technology company, not a bank.  

*All banking products and solutions are provided by FNBO. Member FDIC.

^†Subject to credit approval and minimum spend requirements on Centime Credit Card.

**Deposit placement through ICS is subject to the terms, conditions, and disclosures in the applicable agreements. Although deposits are placed in increments that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”) at any one destination bank, a depositor’s balances at the institution that places deposits may exceed the SMDIA (e.g., before settlement for deposits or after settlement for withdrawals) or be uninsured (if the placing institution is not an insured bank). The depositor must make any necessary arrangements to protect such balances consistent with applicable law and must determine whether placement through ICS satisfies any restrictions on its deposits. A list identifying IntraFi network banks appears at https://www.intrafi.com/network-banks. The depositor may exclude banks from eligibility to receive its funds. IntraFi and ICS are registered service marks, and IntraFi Cash Service is a service mark, of IntraFi Network LLC.

^††3.0% Annual Percentage Yield (APY) as of 01/07/25. Deposit rate may adjust to current market rate and may change daily. Fees may reduce earnings.

Surcharge Management with Centime

Automated Surcharge Posting

Customer-Level Customization

Seamless Reconciliation

Compliant and Transparent

Why Choose Centime for Surcharge Management?

Surcharge Management FAQs

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